{"id":9043,"date":"2024-10-25T09:42:24","date_gmt":"2024-10-25T09:42:24","guid":{"rendered":"https:\/\/mediatopnews.tg\/?p=9043"},"modified":"2024-10-25T09:42:35","modified_gmt":"2024-10-25T09:42:35","slug":"togocom-inaugure-un-centre-intelligent-pour-optimiser-la-gestion-des-services-telecoms-au-togo","status":"publish","type":"post","link":"https:\/\/mediatopnews.tg\/?p=9043","title":{"rendered":"Togocom Inaugure un Centre Intelligent pour Optimiser la Gestion des Services T\u00e9l\u00e9coms au Togo"},"content":{"rendered":"\n

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L\u2019op\u00e9rateur t\u00e9l\u00e9com Togocom, filiale du groupe Axian bas\u00e9 \u00e0 Madagascar, a inaugur\u00e9 un Centre intelligent de gestion des services t\u00e9l\u00e9coms (ISOC) le 22 octobre 2024 \u00e0 Lom\u00e9. Ce nouvel espace technologique a pour objectif de renforcer la surveillance des performances du r\u00e9seau en temps r\u00e9el, permettant une d\u00e9tection proactive des anomalies et une am\u00e9lioration continue de la qualit\u00e9 des services fournis aux utilisateurs \u00e0 travers le pays.<\/p>\n\n\n\n

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Selon Jaber Hassan, directeur g\u00e9n\u00e9ral d’Axian Telecom, cet ISOC jouera un r\u00f4le pivot dans la gestion des services t\u00e9l\u00e9coms au Togo. En utilisant des technologies avanc\u00e9es, il promet de garantir une connectivit\u00e9 stable et fiable, contribuant \u00e0 une meilleure satisfaction des clients togolais. \u00ab Nous avons d\u00e9velopp\u00e9 ce centre pour optimiser la performance de nos services et offrir \u00e0 tous les Togolais une connectivit\u00e9 de qualit\u00e9, \u00bb a-t-il d\u00e9clar\u00e9.<\/p>\n\n\n\n

Ce projet r\u00e9pond \u00e9galement aux recommandations de l\u2019Autorit\u00e9 de r\u00e9gulation des communications \u00e9lectroniques et des postes (ARCEP), qui a r\u00e9cemment soulev\u00e9 des pr\u00e9occupations sur la qualit\u00e9 des services mobiles au Togo. Bien que Togocom devance Moov Africa sur certains indicateurs de performance, les deux op\u00e9rateurs restent en de\u00e7\u00e0 des niveaux de qualit\u00e9 fix\u00e9s par l\u2019ARCEP. Rai Basgeet, directeur g\u00e9n\u00e9ral de la technologie et de l’information chez Togocom, a soulign\u00e9 que l’approche ax\u00e9e sur les donn\u00e9es sera cruciale pour r\u00e9pondre aux exigences du r\u00e9gulateur et renforcer la transparence des services fournis.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Cette initiative s’inscrit dans une strat\u00e9gie plus vaste pour renforcer la position d’Axian au Togo. R\u00e9cemment, le groupe a consolid\u00e9 sa participation dans Togocom \u00e0 51 %, apr\u00e8s avoir acquis les 20 % restants d\u2019Agou Holding pour un montant de 32 millions de dollars. Cette acquisition marque une \u00e9tape importante dans la volont\u00e9 d\u2019Axian de devenir un acteur cl\u00e9 du secteur des t\u00e9l\u00e9communications au Togo et de contribuer activement \u00e0 la transformation num\u00e9rique du pays.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

En lan\u00e7ant ce centre intelligent de gestion, Togocom r\u00e9affirme son engagement envers l’innovation et la satisfaction client, tout en ouvrant de nouvelles perspectives pour un service t\u00e9l\u00e9com de qualit\u00e9 au Togo.<\/p>\n","protected":false},"excerpt":{"rendered":"

L\u2019op\u00e9rateur t\u00e9l\u00e9com Togocom, filiale du groupe Axian bas\u00e9 \u00e0 Madagascar, a inaugur\u00e9 un Centre intelligent de gestion des services t\u00e9l\u00e9coms (ISOC) le 22 octobre 2024 \u00e0 Lom\u00e9. Ce nouvel espace technologique a pour objectif de renforcer la surveillance des performances du r\u00e9seau en temps r\u00e9el, permettant une d\u00e9tection proactive des anomalies et une am\u00e9lioration continue […]<\/p>\n","protected":false},"author":2,"featured_media":9044,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-9043","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-societe"],"yoast_head":"\nTogocom Inaugure un Centre Intelligent pour Optimiser la Gestion des Services T\u00e9l\u00e9coms au Togo - R\u00e9c\u00e9piss\u00e9 N\u00b00026\/12-2020\/pl\/P<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mediatopnews.tg\/?p=9043\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Togocom Inaugure un Centre Intelligent pour Optimiser la Gestion des Services T\u00e9l\u00e9coms au Togo - R\u00e9c\u00e9piss\u00e9 N\u00b00026\/12-2020\/pl\/P\" \/>\n<meta property=\"og:description\" content=\"L\u2019op\u00e9rateur t\u00e9l\u00e9com Togocom, filiale du groupe Axian bas\u00e9 \u00e0 Madagascar, a inaugur\u00e9 un Centre intelligent de gestion des services t\u00e9l\u00e9coms (ISOC) le 22 octobre 2024 \u00e0 Lom\u00e9. 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